How to redeem a PlayStation code
A PlayStation code is credited to a PSN account, not to a console. Redeem it on the account that will use it.
- 1On PS5: go to the PlayStation Store, select your profile picture at the top right, then "Redeem Codes".
- 2On PS4: PlayStation Store, scroll to the bottom of the side menu and select "Redeem Codes".
- 3Type the 12-character code. Ignore the dashes — the fields take them for you.
- 4Confirm. A wallet top-up lands in the balance straight away; a game or subscription starts downloading or activating.
Or from a browser, signed in to the same account:https://store.playstation.com/redeem
What the errors mean
- The code you entered has expired or has already been used
- Either it was redeemed before, or a promotional code passed its date. Tell us within 14 days and you get a replacement or a refund.
- The code you entered is not valid in your country
- A region mismatch: the code is for another PSN store.
- Cannot use this code (WS-117058-2 or similar)
- PSN usually says this when the account's country and the code disagree, or when a wallet top-up would take the balance over the limit.